Ride Operator

Merlin; Windsor; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

40% discount LEGO sets

Merlin Magic Pass: 20 free tickets

25% discount Merlin shops/restaurants

Staff discount codes for Merlin Annual

Pro rata holiday 28 days FT

Private pension

Life assurance

Employee assistance programme

Perks at Work discounts

Free staff parking

Ongoing training & development

Job summary

Merlin's LEGOLAND Windsor Resort is hiring a Ride Operator to join the Rides & Attractions team. You will help operate multiple ride types, uphold safety regulations, and deliver magical guest experiences in a busy park environment.

Full time or part time roles with hours across 9:00am–7:00pm, including term-time and half-term shifts. Training provided; opportunities for additional roles within the resort.

Qualifications

• Must be 18 years or older.
• Must be able to speak and read fluent English.
• Good eyesight and hearing.
• Able to work in a fast-paced environment.
• Team player with flexible availability.
• First Aid qualification desired.

Responsibilities

• Operate rides ensuring health and safety standards are met.
• Be trained as ride attendant and operator on types 1–4 rides.
• Participate in evacuation procedures including working at height.
• Deliver memorable guest experiences daily.
• Assist with hygiene cleaning and cleanliness duties.
• Be multi-skilled to reflect resort needs (e.g., Retail).

Skills

Fluent English

Teamwork

Customer facing

Safety awareness

Working under pressure

Job description

What you'll bring to the team

Ride Operator

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY.

Hours: Full Time/Part Time, working up to 5 days out of 7, covering hours that can be between 9:00am-7:00pm. We're looking for candidates that are available during term time, are fully flexible in availability and can work half term in October.

We are looking for Ride Operators to join our AWESOME, dedicated and passionate Rides & Attractions team at the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick.

• To ensure all Rides & Attractions are operated ensuring all health and safety standards are met in direct relation and compliance to HSG175 and the Merlin policy.
• To be trained as both ride attendant and operator on type 1, 2, 3 and 4 rides across the resort.
• To be trained in evacuation procedures including working at height.
• To deliver memorable and magical guest experiences to all of our guests on a day to day basis.
• To be trained in hygiene cleaning.
• To be multi-skilled into other job role, such as Retail, to reflect the zonal structure of the Resort.

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Qualifications & Experience

• Due to the nature of this role we can only accept applications from candidates 18 and older.
• Must be able to speak and read fluent English.
• Must have good eye sight and hearing.
• Working within a fast-paced environment.
• Working in a team.
• Previous customer facing roles. (desired but not necessary)
• First Aid Qualification. (desired but not necessary)

Benefits

• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants. (a brilliant extra treat when you're using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent.

• Private pension scheme.
• Life assurance scheme.
• Employee assistance programme.
• Access to Perks at Work which 30,000+ national & local employee discounts.
• Free staff parking.
• Ongoing training & development.

About Merlin

A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

From GBP £11.00/Hr.