Ride Operator

Merlin Entertainments; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

25% discount in shops/restaurants

Merlin Magic Pass - free tickets for 1

Employee pricing up to 55% off cinema

Job summary

Merlin Entertainments' London venue Madame Tussauds is seeking safety-conscious Ride Operators to join our operations team. You will monitor the Spirit of London Ride and 4D Experience areas, ensuring a smooth, safe, and immersive guest experience throughout the attraction.

As a Ride Operator you’ll help maintain high standards for exhibits and areas, wear a costume when required, and engage guests with energetic, friendly interactions.

Qualifications

• Experience working on a Type 2 ride is essential.
• Attention to detail is required.
• Comfortable working alone.
• Health and safety awareness.
• Previous team-lead experience to coach others.
• Positive attitude, team spirit, and passion for creating magical moments.

Responsibilities

• Monitor ride screens to ensure safety and guest experience.
• Maintain premium quality standards throughout the attraction.
• Monitor the condition and appearance of exhibits.
• Work across Ride & Show areas, possibly wearing a costume.
• Deliver immersive guest interactions and support other areas as needed.

Skills

Ride Experience

Attention to detail

Health & Safety

Team Leadership

Guest Facing

Job description

We have new openings for safety conscious Ride Operators to join our committed operations team at London’s Madame Tussauds!

As one of our Ride Operators, you’ll be enhancing our guests experience by ensuring a smooth and safe ride experience through the Spirit of London Ride and in our 4D Experience offerings that we have.

You will be required to maintain focus, with your eyes locked on our ride screens for long periods of time, ready to raise the alarm should anything hazardous or dangerous be taking place. You will be monitoring for our guest safety as well as satisfaction.

Supporting the smooth running of the attraction day by day, you will ensure that our guests are getting the most out of there visit with us.

Being one of our Ride Operators will see you take ownership, working within the attraction by delivering, monitoring and maintaining a premium quality standard throughout the building. This would mean, monitoring the condition and appearance of our exhibits as well as throughout the attraction.

While supporting other areas of the attraction you may be required to wear a costume, be trained on using props and delivering immersive guest interactions. This will incorporate all areas that fall under the Ride & Show team including the Spirit of London Ride and 4D Experience areas.

We are offering 4 - 6 monthly contracts, with the strong possibility of achieving extensions! Shifts will generally be between 8am and 6:30pm, working a minimum of 5 hours per week. You’ll need to be flexible during school holidays as times and days may change.

Qualifications & Experience

Previous guest-facing experience? Great! If not, don’t worry—we’ll train you.

Experience Working On a Type 2 Ride Is Essential.

Attention to detail

Comfortable to work alone

Health and Safety aware

Past experience in a Team Lead position, able to effectively coach others

A positive attitude, team spirit, and a passion for creating magical moments.

Benefits

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender,disabilityor sexual orientation. Although we understand thatwe'llalways be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Pay Range

From GBP £14.04/Hr.