Rheumatology Medical Secretary - Flexible Admin Support

The Methodist Church in Britain; Bath; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexibility in working arrangements

Staff wellbeing focus

Access to RUH staff benefits

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a Medical Secretary to join the Rheumatology Department, providing comprehensive administrative support to clinicians and booking teams. You will handle RTT work, letters and patient queries, with cross-cover for colleagues as needed.

Excellent English, GCSE English, and strong Microsoft Office skills are essential. The role emphasises accuracy, confidentiality and a proactive, flexible approach in a busy NHS environment.

Qualifications

• Excellent written and spoken English.
• GCSE English at grade C or above.

Responsibilities

• Provide a complete medical administrative service, including RTT work, patient correspondence, and editing and formatting letters.
• Liaise with nurses, doctors and the wider multidisciplinary team, including inpatient and outpatient booking teams.
• Act as first point of contact, answering telephone enquiries and taking and relaying messages politely and helpfully.
• Use own judgement to set the priority of issues and take action as appropriate.
• Share responsibility for the smooth running of the administrative service to support safe patient care.
• Maintain high standards of accuracy and confidentiality in all aspects of the work.

Skills

Prioritisation

Administrative skills

Proactive and flexible

Education

GCSE English at grade C or above

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe

Internet Explorer

Google Chrome

Job description

Royal United Hospitals Bath NHS Foundation Trust is seeking a Medical Secretary to join the Rheumatology Department, providing comprehensive administrative support to clinicians and booking teams. You will handle RTT work, letters and patient queries, with cross-cover for colleagues as needed.

Excellent English, GCSE English, and strong Microsoft Office skills are essential. The role emphasises accuracy, confidentiality and a proactive, flexible approach in a busy NHS environment.