Medical Secretary

Royal United Hospitals Bath NHS Foundation Trust

Bath

On-site

GBP 18,000 - 23,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a proactive Medical Secretary/Administrative Assistant to join the Rheumatology Department. You will provide essential admin support, using Outlook, Excel and Word, with strong typing and confidentiality.

You will work with an experienced Medical Secretary Team to coordinate referrals, bookings and correspondence, while maintaining high standards in a fast-paced, collaborative setting.

Qualifications

Excellent standard of written and spoken English. GCSE English minimum level.
Knowledge of office and administrative processes.
Desirable NHS experience or healthcare environment.
Computer literacy in Word, Excel, Outlook and general software.

Responsibilities

Provide a complete medical administrative service including RTT, patient letters editing and formatting.
Liaise with Nurses, Doctors and MDT booking teams to deliver quality patient service.
Work as part of a team to ensure smooth running of administrative services and patient care.
Answer telephone enquiries, relay messages and prioritise issues with good judgement.

Skills

MS Outlook

MS Excel

MS Word

Typing skills

Communication skills

Organisation

Confidentiality

Tools

Microsoft Office

Job description

Job Overview

Are you confident using Microsoft Outlook, Excel and Word? Do you have strong typing skills and a keen eye for detail? If you're a good communicator with a willingness to learn, this could be the perfect opportunity for you.

Job Overview

We’re looking for a proactive and highly organised individual to join our welcoming team in the Rheumatology Department. In this role, you’ll work closely with an experienced Medical Secretary Team, providing vital administrative support in a fast-paced and dynamic environment. This is a great opportunity for someone who enjoys variety, teamwork, and making a real difference in the smooth running of our services.

You’ll be working alongside a supportive and enthusiastic team, liaising with colleagues across all levels. Strong administrative skills, the ability to manage competing priorities, and a proactive, flexible approach are essential. You’ll be expected to maintain high standards of accuracy and confidentiality in all aspects of your work.

If you’re a team player with excellent written and verbal communication skills, and you thrive in a fast-paced environment, we’d love to hear from you. Join us and contribute to a positive, collaborative workplace where your skills are truly valued.

Main duties of the job

In This Key Role, You Will

Provide a complete medical administrative service including Referral to Treatment (RTT), patient correspondence and editing and formatting letters.
Liaising with Nurses, Doctors and other members of the multidisciplinary team including inpatient and outpatient bookings teams to provide a quality service for the patients.
Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care
To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.

You don’t need NHS experience – just the ability to adapt quickly in a fast-paced environment and a commitment to high standards. We offer flexibility in working arrangements and a chance to be part of a team that truly makes a difference.

If you're detail-oriented, confident using Microsoft Office, have strong typing skills, are eager to learn and ready to make a difference, we’d love to hear from you.

Working for our organisation

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Detailed Job Description And Main Responsibilities

Please refer to attached job description and person specification for more information about this opportunity

Person specification

Qualifications

Essential criteria

Excellent standard of written and spoken English. Minimum level of GCSE English, Grade C or above.

Desirable criteria

Audio typing qualifications at RSA Level 3 or equivalent experience. Proven audio typing speed of 50wpm.

Experience

Essential criteria

Knowledge of office and administrative processes.

Desirable criteria

Previous experience in the NHS or similar healthcare-based environment.

Specific Skills

Essential criteria

Computer literate in Microsoft software: Word, Excel, Outlook, Adobe, Internet Explorer, Google Chrome, etc.
Ability to prioritise and organise workload effectively. Be flexible to changing situations ie cross-covering when other secretarial staff on leave.

Desirable criteria

To produce work of a high standard with attention to detail.

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

Documents to download