RF-2601-59 - Cleaning Operative

Mount Charles; Holywood; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Program

Financial Education/Financial well‑be​

Company Events

Job summary

Mount Charles Group is recruiting a Cleaning Operative to join our team in the Holywood area. The role involves delivering high standards of cleaning to offices, meeting rooms, toilets and labs in line with client specifications, with a focus on customer service and safety.

Working patterns are Monday to Friday, 30 hours per week, 9am to 3:30pm. Benefits include 22 days annual leave, pension, and wellbeing support.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• Basic reading, writing, speaking and listening skills to understand safety and work instructions.

Responsibilities

• Provide the highest level of cleaning services within your area of responsibility according to client specifications.
• Respond promptly and courteously to customer requirements.
• Carry out a range of general cleaning in offices, meeting rooms, toilets, laboratories and amenity areas site-wide.
• Ensure stocks are replenished and equipment is checked and left clean and in good working order at end of shift.
• Follow company procedures and health and safety policies and report hazards to your Line Manager.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Safety awareness

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

If you are acustomerfocused individualand wantto join afun andfamily orientatedfood and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!
We are currently recruiting for a Cleaning Operative to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company.
Working Pattern:

• Monday - Friday
• 9am - 3:30pm

If you are acustomerfocused individualand wantto join afun andfamily orientatedfood and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!
We are currently recruiting for a Cleaning Operative to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company.
Working Pattern:

• 30 Hours Per Week
• Monday - Friday
• 9am - 3:30pm

Rewards:

• 22 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Providing the highest level of Cleaning service within your
• area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements
• and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting
• rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good
• working order at the end of your shift, reporting any defects to your Line Manager
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person:

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an
• advantage but not essential
• Previous work experience in customer service employment
• Basic statutory training for the role will require all candidates to have basic reading, writing,speakingand listening skills toassistin understanding safety and work, instructions and communicating with customer on a day-today basis.

Desirable Criteria:

• Current BICS Qualifications

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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