Revenues Officer

London Teacher Training College; Sevenoaks; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Seien Sie Teil eines erfolgreichen Teams, das für die Verwaltung von Council Tax in den Bezirken Sevenoaks und Dartford verantwortlich ist. In dieser spannenden Rolle werden Sie Anfragen von Kunden beantworten und sicherstellen, dass alle Aspekte des Council Tax-Managements effizient bearbeitet werden. Wenn Sie eine Leidenschaft für exzellenten Kundenservice haben und in einem hybriden Arbeitsumfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen fördert eine inklusive Kultur und begrüßt Bewerbungen aus allen Gemeinschaften.

Qualifications

• Erfahrung im Kundenservice oder Einzelhandel ist von Vorteil.
• Fähigkeit, unter Druck ruhig zu bleiben und exzellenten Kundenservice zu bieten.

Responsibilities

• Verantwortlich für die Beantwortung von Anfragen zu Council Tax.
• Bearbeitung von E-Mails und Briefen von Kunden.

Skills

Kundenservice

Kommunikationsfähigkeiten

Stressbewältigung

Education

Abschluss in einem relevanten Bereich

Job description

Be part of our successful Council Tax team to compile and maintain records of our 100,000 properties across Sevenoaks and Dartford districts.

Our team are responsible for dealing with all aspects of Council Tax, from administration and billing to recovery and enforcement. You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.

If you have a customer service or retail background, a passion to deliver excellent customer service and the ability to stay calm under pressure then we would love to hear from you!

This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

Interested in the role and want to know more?

For further details on the role, please contact Keith Harris, Revenues Team Leader, on 01732 227000.

Need advice on how to ensure you have the best chance of being shortlisted?

Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Interviews: Week commencing 2 nd June 2025

Sevenoaks – Working for Equality. We welcome applications from all sections of the community.

Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.