Revenue Specialist

Hiddenwell Central Services; England; Vor Ort; GBP 42.000 - 66.000; Vollzeit

Zusammenfassung

Hiddenwell is seeking a Revenue Specialist to optimise pricing and availability across spa and hotel destinations. You’ll turn data into insight, identify growth opportunities and partner with commercial, reservations and on-site teams to maximise revenue.

Working with the Head of Revenue Management and our Commercial Team, you’ll produce forecasts, monitor KPIs and deliver data-led recommendations that support our commercial objectives across multiple revenue streams.

Qualifikationen

• Experience in yield and revenue management.
• Ability to turn data into actionable insight.
• Strong analytical and forecasting capabilities.
• Comfort with cross-functional collaboration across teams.

Aufgaben

• Manage pricing and availability across rooms, spa and twilight experiences using data-led insights.
• Produce accurate forecasts and monitor KPIs to support targets.
• Collaborate with Sales, Marketing and Central Reservations to identify growth opportunities.
• Travel to properties for on-site reviews and relationship building.

Kenntnisse

Yield management

Revenue management

Data analysis

Forecasting

KPI monitoring

Cross-functional

Tools

Duetto RMS

Versa PMS

Jobbeschreibung

Revenue Specialist – Hiddenwell

Driving performance. Unlocking opportunity. Maximising revenue.

Hiddenwell is growing — and we’re looking for a Revenue Specialist to help drive commercial performance across our collection of distinctive spa and hotel destinations.

We believe great hospitality is about how people feel. From the warmth of a welcome to the quality of an experience, every detail matters. Behind those experiences is a commercially focused team working to make the most of every opportunity, ensuring our guests have the right experiences available at the right time and at the right value.

Revenue plays a vital role in our success, and we’re looking for an analytical, proactive and commercially minded individual who can turn data into insight, identify opportunities for growth and help maximise performance across our business.

The opportunity

Working closely with our Head of Revenue Management and wider Commercial Team, you’ll play a key role in optimising revenue, pricing and availability across our portfolio.

From managing room rates, day spa experiences and twilights to producing accurate forecasts, monitoring performance and identifying opportunities to drive demand, you’ll help ensure we make informed, data‑led decisions that support our commercial objectives.

You’ll work collaboratively with our revenue, sales, marketing, reservations and on-site teams, building strong relationships across the business and helping translate commercial insight into meaningful action.

This is an opportunity to make a real impact, combining analytical thinking with commercial awareness and a hands‑on approach to improving performance across multiple revenue streams.

Responsibilities will include:

You’ll manage pricing and availability across rooms, day spa and twilight experiences, using Duetto RMS and Versa PMS to make informed, data‑led decisions. From maintaining accurate rates across OTA channels to monitoring performance against KPIs, you’ll identify opportunities to maximise revenue and support the Sales Team in achieving its targets.

You’ll produce accurate forecasts, work with our properties to achieve their targets and partner with Marketing to identify opportunities for growth. Through regular therapy and retail reviews, you’ll help maximise performance across all revenue streams, while supporting Central Reservations with daily enquiries and pricing guidance. Regular property visits will help you build strong relationships and turn commercial opportunities into action.

You’ll use reporting and performance insights to identify trends, optimise yield and recommend improvements across the business. With strong organisational skills and a proactive, solutions‑focused approach, you’ll maintain accuracy, support commercial projects and work collaboratively with teams across the estate to continually improve revenue performance.

What you’ll bring

You’ll have experience in yield and revenue management, with a strong understanding of how pricing, availability and commercial performance work together to drive business results.

Most importantly, you’ll bring:

• Experience in yield and revenue management, with an understanding of revenue optimisation and pricing strategies.
• Confidence using Versa PMS and Duetto RMS to analyse performance, manage availability and support data-led decisions.
• Strong analytical skills, commercial awareness and the ability to turn data into actionable insight.
• Excellent organisational skills, with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong communication and interpersonal skills, enabling you to build effective relationships with colleagues across different teams and properties.
• A proactive, solutions-focused approach to identifying revenue opportunities and resolving challenges.
• The confidence to work collaboratively with Sales, Marketing, Central Reservations, Spa and on-site operational teams.
• The ability to produce accurate forecasts, monitor KPIs and support properties in achieving their commercial targets.
• A flexible, hands‑on approach, with a willingness to travel to our properties for regular on-site visits.
• A positive attitude, a genuine interest in commercial performance and the drive to continually improve how we work.

What matters to us

At Hiddenwell, we care about exceptional hospitality, individuality, passion and positivity, teamwork, integrity, operational excellence and continuous improvement.

We believe commercial success comes from combining strong data and sound decision‑making with great relationships and a shared commitment to doing things well.

We’re looking for someone who takes ownership, pays attention to the details and sees challenges as opportunities to improve.

Someone who is curious about what drives performance and confident in turning insight into action.

Someone who works collaboratively, shares knowledge and builds trust with teams across our business.

And someone who understands that revenue management isn’t just about numbers — it’s about making smart decisions that support our people, our properties and the experiences we create for our guests.

Why Hiddenwell? Why now?

This is an opportunity to join Hiddenwell at an exciting point in our growth, helping shape and strengthen the commercial performance of an evolving collection of spa and hotel destinations.

You’ll have the opportunity to influence revenue strategy, work closely with teams across the business and contribute directly to the performance of multiple revenue streams.

With exposure to a broad range of commercial activity, you’ll be part of a collaborative team where your analysis, ideas and initiative can make a meaningful difference.

If you’re an analytical and commercially driven Revenue Specialist who enjoys finding opportunities, improving performance and helping a business reach its potential, we’d love to hear from you.

Well hidden. Best found.