Revenue Optimization & Reservations Supervisor

Valor Hospitality Partners; Fareham; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

voco Fareham-Solent is seeking a Revenue Supervisor to support the Revenue Office and assist in revenue growth, pricing, and availability management across PMS/CRS systems. You will help drive performance while delivering outstanding guest and team support.

The role partners with the Revenue Manager to ensure accurate room inventory, OTA content, and reporting. Previous hospitality experience and strong analytical/data skills are essential for success in a fast-paced environment.

Qualifications

• Previous experience within hospitality, retail, reservations, revenue, or a similar customer-focused environment.
• Strong administrative skills with excellent attention to detail and organisational abilities.
• Experience working with hotel systems, including PMS, CRS, or similar booking and revenue management platforms.
• A commercial mindset with an interest in revenue optimisation and business performance.
• Excellent communication skills and the ability to build effective relationships across departments.
• Confidence working with reports, data, and system administration tasks.
• A proactive approach with the ability to work independently while contributing positively to the wider team.
• A commitment to delivering exceptional customer service and upholding high operational standards.

Responsibilities

• Supporting the day-to-day operation of the Revenue Office through effective administration and coordination.
• Managing room inventory, availability, and room type balancing across PMS and CRS systems to maximise revenue opportunities.
• Updating rate restrictions, room allocations, and pricing structures in line with revenue strategies.
• Maintaining hotel information across online travel agent (OTA) platforms and producing OTA performance reports.
• Preparing and distributing key reports, including sales trackers, upgrade reports, and business performance statistics.
• Supporting conference and group billing processes, ensuring revenue is allocated accurately and billing is correct before submission to accounts.
• Providing up-to-date operational information to departments across the hotel and helping deliver an exceptional customer experience.

Job description

voco Fareham-Solent is seeking a Revenue Supervisor to support the Revenue Office and assist in revenue growth, pricing, and availability management across PMS/CRS systems. You will help drive performance while delivering outstanding guest and team support.

The role partners with the Revenue Manager to ensure accurate room inventory, OTA content, and reporting. Previous hospitality experience and strong analytical/data skills are essential for success in a fast-paced environment.