Hotel Revenue & Reservations Supervisor

ValorHospitality; Fareham; On-site; GBP 25,000 - 34,000; Full time

Job summary

Valor Hospitality, operating voco Fareham-Solent, seeks a Revenue Supervisor to oversee revenue office functions, optimise room pricing, manage inventory, and produce performance reports. You will work closely with the Revenue Manager to ensure accurate pricing across PMS/CRS and OTA channels, while delivering exceptional guest service.

The role focuses on data-driven revenue growth, cross-department coordination, and maintaining high standards of hospitality operations.

Qualifications

• Experience in hospitality revenue environments and with revenue management concepts.
• Strong analytical and data-driven approach to pricing and inventory decisions.
• Familiarity with PMS/CRS systems and OTA content management.

Responsibilities

• Supporting the day-to-day operation of the Revenue Office through effective administration and coordination.
• Managing room inventory, availability, and room type balancing across PMS and CRS systems to maximise revenue opportunities.
• Updating rate restrictions, room allocations, and pricing structures in line with revenue strategies.
• Maintaining hotel information across online travel agent (OTA) platforms and producing OTA performance reports.
• Preparing and distributing key reports, including sales trackers, upgrade reports, and business performance statistics.
• Supporting conference and group billing processes, ensuring revenue is allocated accurately and billing is correct before submission to accounts.
• Providing up-to-date operational information to departments across the hotel and helping deliver an exceptional customer experience.

Skills

Revenue management

Customer service

Data analysis

PMS/CRS systems

Communication skills

Tools

OTA platforms

Job description

Valor Hospitality, operating voco Fareham-Solent, seeks a Revenue Supervisor to oversee revenue office functions, optimise room pricing, manage inventory, and produce performance reports. You will work closely with the Revenue Manager to ensure accurate pricing across PMS/CRS and OTA channels, while delivering exceptional guest service.

The role focuses on data-driven revenue growth, cross-department coordination, and maintaining high standards of hospitality operations.