Revenue Operations Lead: CRM, Forecasting & Data Quality

Jodie Inc.

Greater London

Hybrid

GBP 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Salary band published
30 days leave
Learning budget
Company laptop
Pension contributions
Flexible work

Job summary

Jodie Inc. is building a shared, reliable view of the business for its commercial teams from acquisition through retention.

You will join our London team and own CRM structure, lifecycle definitions and data quality, while building dashboards across pipeline, conversion, retention and revenue. You will partner with finance and sales on forecasting and commission reporting, and you will improve routing, handovers and automation without adding daily work.

Qualifications

  • Experience improving revenue operations in a B2B subscription business.
  • Strong CRM administration, analytical skills and data reconciliation.
  • Ability to simplify a process and document rules that people can follow.
  • Good judgement about access permissions, automation and change management.

Responsibilities

  • Own CRM structure, lifecycle definitions and the quality of commercial data.
  • Build useful reporting across pipeline, conversion, retention and revenue.
  • Improve routing, handovers and automation without making everyday work harder.
  • Partner with finance and sales on forecasting and transparent commission reporting.

Skills

CRM admin
Revenue ops
Data reconciliation
Process documentation
Access controls

Tools

SQL
Billing systems

Job description

Jodie Inc. is building a shared, reliable view of the business for its commercial teams from acquisition through retention.

You will join our London team and own CRM structure, lifecycle definitions and data quality, while building dashboards across pipeline, conversion, retention and revenue. You will partner with finance and sales on forecasting and commission reporting, and you will improve routing, handovers and automation without adding daily work.

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