Revenue Manager — Multi-Resort Wellness

Champneys; Tring; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Discounted stays for staff and friends

Free parking

Health & wellbeing perks

Employee discounts

Job summary

Champneys Head Office is seeking a Resort Revenue Manager to lead pricing, yield, and distribution for its three wellness resorts. You will drive room and package revenue, build forecasts, and provide actionable insights to GMs and senior leaders.

The role requires strong analytical ability, hands-on experience with PMS and RMS systems, and the ability to influence cross-functional teams. Occasional travel and on-site presence are expected, with benefits aligned to a premium hospitality brand.

Qualifications

• Revenue management experience in hotels/resorts/multi-site hospitality; confident with rooms and package optimisation.
• Strong analytical skills: Excel/Google Sheets, BI tools, and revenue reports; able to turn analysis into action.
• Hands-on with PMS, channel manager, rate shopper, and (ideally) an RMS.
• Up-to-date, working knowledge of the modern distribution landscape — OTA ranking/merchandising mechanics, metasearch bidding, channel manager/PMS connectivity, and rate parity tools — and the ability to keep pace with a fast-changing channel environment.
• Clear, persuasive communicator; comfortable leading property-level revenue meetings and influencing senior stakeholders.
• Highly organised; able to manage competing priorities across multiple resorts.

Responsibilities

• Own pricing strategy for rooms and packages by resort and season; deploy yield management to maximise RevPAR and TRevPAR.
• Analyse booking curves, demand drivers, pick-up and pace; recommend actions by lead time and channel.
• Build and maintain BAR, targeted offers, length-of-stay controls and promotions to stimulate low-demand periods.
• Initiate and configure packages at key times in coordination with central teams.
• Ensure timely rate loading and updates across all systems and partner sites; safeguard rate parity and integrity.
• Produce accurate forecasts and contribute to annual budgets; track performance vs budget; lead corrective actions.
• Prepare daily, weekly, and monthly revenue reports with clear insights for GMs and SLT.
• Maintain current view of competitor pricing and market trends; translate into practical tactics.
• Own distribution strategy across direct and third-party channels; monitor OTA parity and visibility.

Skills

Revenue management

Analytics

Communication

Organisational skills

Tools

PMS

Channel manager

Rate shopper

RMS

BI dashboards

Job description

Champneys Head Office is seeking a Resort Revenue Manager to lead pricing, yield, and distribution for its three wellness resorts. You will drive room and package revenue, build forecasts, and provide actionable insights to GMs and senior leaders.

The role requires strong analytical ability, hands-on experience with PMS and RMS systems, and the ability to influence cross-functional teams. Occasional travel and on-site presence are expected, with benefits aligned to a premium hospitality brand.