Revenue Architect: Group Sales Operations (Hospitality)

Village Hotels; Warrington; Hybrid; GBP 150,000 - 180,000; Full time

Benefits offered by this job

Leisure club membership

Hotel discount

Executive healthcare

Wagestream financial wellbeing

Electric Car salary sacrifice

Holiday purchase options

Job summary

Village Hotels seeks a strategic Head of Group Sales Operations to serve as the commercial architect for our central Group, Meetings, and Events functions. You will lead a ~60-person team across hospitality segments from the Warrington HQ, shaping go-to-market strategy and maximizing revenue yield.

The role requires executive leadership, deep revenue analytics, and a track record of transforming sales operations with CRM and venue-management platforms.

Qualifications

• Proven executive leadership experience.
• Strong ability to optimize revenue across multiple groups and segments.
• Deep experience in sales analytics and data-driven decision making.
• Ability to influence senior stakeholders and drive cross-functional alignment.

Responsibilities

• Define and execute the operational strategy for central sales functions.
• Oversee the technology stack (Salesforce, iVvy) and drive automation to boost productivity.
• Lead and develop a ~60-person commercial team with strong performance culture.
• Collaborate with regional leaders to align commercial goals and secure major deals.

Skills

Executive leadership

Revenue optimization

Sales analytics

Matrix management

Stakeholder alignment

Tools

Salesforce

iVvy

Job description

Village Hotels seeks a strategic Head of Group Sales Operations to serve as the commercial architect for our central Group, Meetings, and Events functions. You will lead a ~60-person team across hospitality segments from the Warrington HQ, shaping go-to-market strategy and maximizing revenue yield.

The role requires executive leadership, deep revenue analytics, and a track record of transforming sales operations with CRM and venue-management platforms.