Reuse Shop Manager

Publica Group (Support) Limited; Gloucester; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Driver CPC Training

Learning & Progression

Flexible Working

Community Impact

26 days annual leave

Job summary

Ubico is launching a brand-new reuse shop at Hempsted Recycling Centre in Gloucester. We seek a commercially minded Reuse Shop Manager to lead operations, drive sustainability, and maximise income from donated items.

You will oversee staff, merchandising, stock control, and customer service, while promoting reuse within the local community. Weekend work and varied shifts are expected with strong emphasis on teamwork and operational excellence.

Qualifications

• Full driving licence to drive company vehicles up to 3.5 tonnes gross weight.
• GCSEs (A-Cs or equivalent, including Maths and English).
• Experience of managing a team.
• Experience of delivering excellent customer service in a retail environment.
• Good knowledge of Consumer Rights Act.

Responsibilities

• Oversee day-to-day operation of the reuse shop.
• Manage and develop a small team; recruitment support, training, performance management.
• Create staff rotas and ensure shop is staffed during opening hours.
• Identify, price, and maximise resale value of donated items.
• Develop attractive merchandising displays and stock control.

Skills

Full driving licence

GCSEs (Maths and English)

Team management

Customer service

Consumer Rights Act knowledge

Education

GCSEs (Maths and English)

Job description

Lead the launch of an exciting new reuse shop and play a key role in turning unwanted items into valuable resources for the local community.

We're looking for an enthusiastic, commercially minded and environmentally conscious Reuse Shop Manager to establish and manage an exciting new reuse shop at Hempsted Recycling Centre.

This is a unique opportunity to take ownership of a brand-new service, helping to divert valuable items from waste and promote sustainability within our local community.

What you'll be doing

• As a Reuse Shop Manager, you'll oversee all aspects of the day-to-day operation of the shop, including:
• Managing and developing a small team, including recruitment support, training and performance management.
• Creating staff rotas and ensuring the shop is effectively staffed and operational during opening hours.
• Identifying, assessing and pricing donated items to maximise resale value and generate income.
• Developing attractive merchandising displays that create a great customer experience.
• Managing stock control, product rotation and sales performance.

This role will operate on summer and winter hours: Summer 08.15 – 17.20 ( shop opening times 09.00 – 16.00 ) Winter 09.15 – 16.20 ( shop opening times 10am – 15.00 )

The working days are Saturday to Wednesday, the shop is closed on Thursday and Friday every week. We're looking for someone who combines strong retail and people management skills with a passion for reuse and sustainability.

You will need

• Full driving licence to be able to drive a range of company vehicles up to and including 3.5 tonnes gross weight
• GCSEs (A-Cs or equivalent, including Maths and English)
• Previous experience of managing a team
• Experience of delivering excellent customer service in a retail environment
• Good knowledge of Consumer Rights Act.

For more information about this role please see the Job Description/Person Specification.

Special Conditions

• Use of a car for work purposes
• Able to work shifts, which includes weekends

Vacancies can close earlier than stated if a high number of applications have been received. We recommend that you submit your application as soon as possible.

Previous applicants for this vacancy need not apply.

Dates

• Shortlist - 23/10/2026
• Interview - 29/10/2026

What we can do for you

• Driver CPC Training - We cover all costs to help you stay qualified.
• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working – Options include hybrid roles and task & finish shifts.
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility – Buy or sell up to 1 week of leave.
• Pension Support – 5% employer contribution to your retirement.
• All employees have access to Ubico Perks, our rewards and benefits platform - offering exclusive discounts, deals and cashback on everyday essentials
• 24/7 Support – Free, confidential helpline for you and your family.
• Health & Wellbeing – Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts – Free PPE, tea & coffee, and on-site parking.

About Us

We provide vital environmental services across Gloucestershire, Wiltshire and West Oxfordshire - keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre-employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.

Careers Site Advertising End Date End Date:

09 Oct 2026

Careers Site Advertising End Date End Date:

15 Oct 2026

Careers Site Advertising End Date End Date:

15 Oct 2026

Careers Site Advertising End Date End Date:

14 Oct 2026

Careers Site Advertising End Date End Date:

28 Oct 2026

All Locations All Locations:

South Cerney

Vacancy Type Vacancy Type:

Permanent

Advertising Salary Salary Details:

£31,109 - £32,026 Per Annum (Includes basic and market supplement)

09 Oct 2026

Careers Site Advertising End Date End Date:

25 Oct 2026

All Locations All Locations:

Witney

Vacancy Type Vacancy Type:

Permanent

Advertising Salary Salary Details:

£32,073 - £32,990 Per Annum (including basic and market supplement)