Returns Operative

Boughey Logistics; Nantwich; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Overtime pay

Shifts Mon-Fri 8am-4pm

33 days holidays

Training opportunities

Pension scheme

Free on-site parking

Medicash

Job summary

Boughey Distribution is seeking a Returns Warehouse Operative at the Wardle site to manage end-to-end handling of customer returns. The role combines hands-on warehouse duties with occasional administrative tasks in a fast-paced environment.

The successful candidate will operate a counterbalance forklift, log returns, and ensure accurate inventory records while adhering to health and safety guidelines. Monday to Friday, 8am–4pm, with generous benefits and long-term progression opportunities.

Qualifications

• Counterbalance forklift experience is essential.
• Able to stand for long periods and stay on feet.
• Good numerical accuracy for logging returns.

Responsibilities

• Operate a counterbalance forklift to collect and transport returned goods from designated areas back into stock.
• Inspect, sort and process incoming returns; assess condition and determine next steps (goods in, repair or disposal).
• Log all returns in warehouse systems to maintain inventory records and compliance.
• Load and unload trailers safely to support smooth operations.
• Perform computer-based tasks including updating records and managing email.
• Perform small amounts of handballing as required.
• Adhere to Health & Safety policies and promote welfare.

Skills

Forklift certification

Team player

Communication skills

Job description

We are looking for a Returns Warehouse Operative who is counterbalance forklift certifiedto join our team based out of the Wardle site on a permanent basis working Monday to Friday hours.

Youwill manage the end-to-end handling of customer returns, ensuring efficient processing,accuratedocumentation, and seamless integration back into our inventory. The position combines hands-on warehouse operations with occasional administrative tasks in a fast-paced environment.

WhyBoughey?

• Weekly Pay: £12.98 per hour
• Enhanced Overtime: £19.47 per hour for all overtime hours
• Shifts: Monday to Friday 8am to 4pm
• Holidays: 33 days per year
• Progression Opportunities: Clear progression pathways across the wider group that operates 2 other business’
• Training Opportunities: Funded, accredited courses.
• Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Savewith discounts at major retailers like Sainsbury’s, Morrisons, Currys,Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• EnhancedPolicies: Enhanced maternity and paternity leave.
• TheUsual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!

Day to Day

• Operate a counterbalance forklift to safely collect and transport returned goods from designated areas back into stock in the warehouse.
• Inspect, sort and process incoming returns; assessing condition and determining appropriate next steps ie goods in, repair or disposal.
• Accurately log all returns in warehouse systems to maintain precise inventory records and compliance.
• Load and unload trailers safely and effectively to support smooth supply chain operations and minimise downtime.
• Perform computer-based tasks including updating records, managing email inbox and providing general administrative support as and when required.
• Performsmall amounts of handballing as and when required.
• Be aware of and adhere to the Company’s Health & Safety Policy, taking responsibility for the Health and Safety and welfare of yourself and others.

What will you bring?

• Previous experience operating a counterbalance forklift truck is essential
• Comfortable on your feet – this is a hands-on role
• Proactive and capable of working independently when required
• A team player with a positive attitude towards work
• Strong communication skills both written and verbalComputer literate with a good attention to detail
• Understanding and appreciation for safe manual handling practices and is Health & Safety aware

Who areBoughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexualorientationor age.