Returns Analysis Technician – Electronics Faults

ghd; Great Abington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hair styling tools brand is seeking a technical analyst to inspect returned products and determine fault causes. This hands-on role at the Cambridge R&D center involves working closely with Quality and R&D teams to improve products. Candidates should have a background in electronics or mechanical engineering and possess strong fault finding skills. Attention to detail and clear communication are essential. This position offers an opportunity to impact product quality in a renowned company.

Qualifications

• Hands-on fault finding and disassembly skills on electrical consumer products.
• Able to document evidence clearly and accurately.
• Experience in an R&D test environment or consumer electronics manufacturing.

Responsibilities

• Analyse and inspect customer returned products.
• Identify root cause and contributing factors.
• Maintain safe working practices and keep diagnostic equipment fit for use.

Skills

Basic understanding of electronics

Fault finding skills on electrical consumer products

Microsoft Office proficiency

Attention to detail

Clear communication

Self-motivated and able to manage workload

Education

Qualification in electronics, mechanical engineering, mechatronics or similar

Tools

Diagnostic software tools

Job description

A leading hair styling tools brand is seeking a technical analyst to inspect returned products and determine fault causes. This hands-on role at the Cambridge R&D center involves working closely with Quality and R&D teams to improve products. Candidates should have a background in electronics or mechanical engineering and possess strong fault finding skills. Attention to detail and clear communication are essential. This position offers an opportunity to impact product quality in a renowned company.