Returns Administrator - Receiving/Unpacking Investigator

Driver Hire Borders; Witney; On-site; GBP 25,000 - 32,000; Full time

Job summary

Join a leading healthcare company in Witney as a Quality Champion! This role involves processing returned medical products to ensure patient safety. You'll contribute to a vital aspect of health outcomes globally with full training provided, among supportive team members.

Benefits

Flexible benefits via Randstad app

Employee assistance program

Referral bonuses

Free parking

Subsidised canteen

Qualifications

• Confidence using computer systems is essential.
• Ability to work independently and communicate effectively.

Responsibilities

• Receive and accurately log returned medical products.
• Maintain comprehensive records using internal systems.
• Monitor trends in product returns and report issues.

Skills

IT literacy

Communication skills

Education

Secondary education in Maths and English

Job description

Become a Quality Champion in Healthcare - Join Our Team in Witney!

Ready to make a real difference in global health? A world-leading healthcare company in Witney is seeking a motivated Receiving/Unpacking Investigators to join their dynamic team!

This is a hands-on role where your attention to detail directly impacts patient safety. You'll be the first point of contact for returned medical products, ensuring they are processed accurately and efficiently.

Location: Witney, Oxfordshire (OX29)

Pay Rate: £15.29 per hour

Duration: 6 months

Shift Pattern: 4 on / 4 off, 7:00am - 7:00pm

We're hiring on behalf of a globally respected medical device and health care company. Join a dedicated team in a behind-the-scenes role that plays a key part in ensuring returned medical products are processed with care and precision.

What You'll Be Doing:

• Processing Returns: Receive and accurately log returned products using internal systems.
• Maintaining Records: Use computer tools to track and document items efficiently.
• Identifying Trends: Monitor for patterns in product returns and escalate issues when necessary.
• Supporting Improvements: Contribute to ongoing process enhancements within the team.
• Collaborating Globally: Work closely with international colleagues in a professional, non-customer-facing environment.
• Staying Informed: Remain up to date on product knowledge to support compliance and quality standards.

What's in It for You?

• Purposeful Work: Contribute to a company improving health outcomes across the globe.
• Full Training Provided: No prior experience necessary - we'll teach you everything you need to succeed.
• Great Perks: Access flexible benefits via the Randstad app, referral bonuses, and an employee assistance program.
• Excellent Facilities: Work in a clean, modern environment with free parking and a subsidised canteen.
• Welcoming Team: Be part of a supportive, inclusive workplace culture.

What We're Looking For:

• IT literacy and confidence using computer systems (the interview will include a computer test)
• Good communication skills and the ability to work independently.
• Secondary education (or equivalent) in Maths and English.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.