Retirement Housing Officer — Travel Across Leicestershire

Platform Housing Group; Lutterworth; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Platform Housing Group is seeking a Retirement Housing Officer to deliver tenancy management and support across Leicestershire. You will work with residents to provide preventative support and signpost to care services, helping maximise wellbeing and reduce isolation.

The role includes building management, inspections, risk assessments and compliance checks, with travel across the region. DBS check and a driving licence are essential for this permanent, full-time position.

Qualifications

• Experience in housing or retirement housing is preferred.
• You are customer focused with problem-solving skills.
• Experience or awareness of working with vulnerable adults is desirable.
• Driving licence and access to own vehicle is essential.
• Knowledge of TEC alarm systems and fire alarm systems is desirable.

Responsibilities

• Provide housing and tenancy management to maximise tenancy sustainment.
• Signpost residents to specialist care and support services.
• Manage building safety, inspections, risk assessments and compliance checks.
• Respond to breaches of tenancy agreements and take timely action.

Skills

Customer-facing experience

Experience with older people

Vulnerable adults awareness

Interpersonal skills

Driving licence

Enhanced DBS check

Tools

TEC alarm systems

Fire alarm systems (Le Grand, Appello)

Job description

Platform Housing Group is seeking a Retirement Housing Officer to deliver tenancy management and support across Leicestershire. You will work with residents to provide preventative support and signpost to care services, helping maximise wellbeing and reduce isolation.

The role includes building management, inspections, risk assessments and compliance checks, with travel across the region. DBS check and a driving licence are essential for this permanent, full-time position.