Retail Vision Leader: Drive Sales & Customer Experience

Vision Express; Cheshunt; Hybrid; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Frames allowance

Holiday 33 days

Discounts + eye tests

Wellbeing

OneSight Foundation support

Job summary

Vision Express is seeking a Store Manager to lead a high-performing retail team and drive exceptional customer experiences. You will oversee sales performance, coaching, and store operations across a busy eyewear environment.

With strong leadership and communication skills, you will mentor staff, ensure compliance, and support eye care services using the latest optical technology. A rewarding long-term career awaits in a growing med-tech retail group.

Qualifications

• Previous experience as Store Manager, Assistant Manager or retail leader.
• Proven track record of meeting sales targets and commercial results.
• Experience coaching teams and managing colleague performance.
• Strong leadership and motivational skills.
• Excellent communication and relationship-building.
• Optics experience is preferred but training will be provided.

Responsibilities

• Lead, coach and develop a high-performing retail team.
• Drive sales performance and store targets.
• Manage colleague performance with feedback and development.
• Deliver outstanding customer service and memorable experiences.
• Ensure the store is operationally excellent, compliant and customer-focused.
• Support eye care services using the latest optical technology.

Skills

Leadership

Coaching

Sales targets

Customer service

Communication

Job description

Vision Express is seeking a Store Manager to lead a high-performing retail team and drive exceptional customer experiences. You will oversee sales performance, coaching, and store operations across a busy eyewear environment.

With strong leadership and communication skills, you will mentor staff, ensure compliance, and support eye care services using the latest optical technology. A rewarding long-term career awaits in a growing med-tech retail group.