Retail UKG Pro WFM Lead: Scheduling & Forecasting

Wave Search Limited; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Wave Search is partnering with a global consulting and technology firm to recruit a UKG Pro WFM Specialist to oversee scheduling, forecasting and budgeting across a large UK retail estate. You will own UKG Pro WFM setup, accuracy and continuous improvement.

Location is London/Coventry, hybrid 1-2 days in the office. You will work with store ops, HR, payroll and IT to ensure compliant, cost-effective labour plans and provide insightful reports to leadership.

Qualifications

• Real, hands-on experience with UKG Pro Workforce Management.
• Depth in Advanced Scheduling, Forecasting, Budgeting and labour planning.
• ADP Workforce Manager experience will be considered as alternative.
• Good feel for retail workforce operations, timekeeping and labour compliance.
• Strong reporting skills and ability to handle high-volume data in multi-location environments.

Responsibilities

• Setting up and looking after UKG Pro WFM, including Scheduling, Absence and Forecasting
• Running advanced scheduling and forecasting so labour plans and budgets hold up
• Keeping employee data accurate across every location, from hire to retire
• Supporting timekeeping, scheduling and labour tracking across the estate
• Ensuring schedules follow labour law, company policy and shift regulations
• Building operational and payroll reports, and informing leaders on costs and staffing
• Solving system problems, and working with UKG support when needed
• Training managers, HR and store teams, and acting as the point of contact when issues arise

Skills

UKG Pro WFM

Advanced Scheduling

Forecasting

Budgeting

Labour Planning

TeleStaff

ADP Workforce Manager

Tools

TeleStaff

ADP Workforce Manager

Job description

Wave Search is partnering with a global consulting and technology firm to recruit a UKG Pro WFM Specialist to oversee scheduling, forecasting and budgeting across a large UK retail estate. You will own UKG Pro WFM setup, accuracy and continuous improvement.

Location is London/Coventry, hybrid 1-2 days in the office. You will work with store ops, HR, payroll and IT to ensure compliant, cost-effective labour plans and provide insightful reports to leadership.