UKG Pro WFM Specialist: Scheduling & Forecasting

Merlin; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company bonus

Private pension scheme

Merlin Annual Passes - 6 per year

Merlin Magic Pass - 20 free tickets

40% LEGO discount

25% on-site retail/food discount

Training and development opportunities

Job summary

Merlin Entertainments in London is seeking a UKG Pro WFM Implementation Specialist to join the Productivity Programmes team for a 24-month fixed-term, salaried contract. You will configure and optimise UKG Pro WFM across Merlin attractions, resorts and offices, partnering with Operations, People, Payroll, Finance, Group Technology and external UKG support.

The role centres on scheduling, forecasting, timekeeping, absence management, labour tracking and reporting, delivering training and

Qualifications

• Strong UKG Pro WFM expertise with focus on Dimensions.
• Expertise in Advanced Scheduling, Forecasting, Timekeeping, Analytics, budgeting and labour planning.
• Experience in multi-site, shift-based and seasonal environments.
• Knowledge of timekeeping, scheduling and labour compliance requirements.
• Excellent reporting, analytics and stakeholder management skills.
• Ability to manage high-volume workforce data accurately and effectively.

Responsibilities

• Configure and optimise UKG Pro WFM modules: Scheduling, Timekeeping, Forecasting, Accruals, Absence Management, Labour Tracking and Reporting.
• Manage advanced scheduling and forecasting for peak/off-peak periods.
• Develop insightful operational and payroll reporting.
• Ensure compliance with labour regulations and working time requirements.
• Provide troubleshooting, system support and continuous improvement recommendations.
• Deliver training and ongoing support to managers and users.
• Support labour budgeting, workforce analytics and productivity initiatives.

Skills

UKG Pro WFM

Advanced Scheduling

Forecasting

Timekeeping

Analytics

Budgeting

Labour planning

Stakeholder management

Data management

Multi-site operations

Tools

Boomi

Job description

Merlin Entertainments in London is seeking a UKG Pro WFM Implementation Specialist to join the Productivity Programmes team for a 24-month fixed-term, salaried contract. You will configure and optimise UKG Pro WFM across Merlin attractions, resorts and offices, partnering with Operations, People, Payroll, Finance, Group Technology and external UKG support.

The role centres on scheduling, forecasting, timekeeping, absence management, labour tracking and reporting, delivering training and