Retail Travel Advisor: Inspire Holidays & Cruises

TUI; Wimbledon; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Discounts

Health & wellbeing

Career development

Pension & life assurance

Job summary

TUI in Jersey's St Helier store is seeking a Travel Advisor to inspire customers and sell holidays, cruises, UK breaks and additional products, delivering memorable holiday experiences.

You will handle face-to-face and virtual interactions, chase sales targets, respond to questions or complaints, and receive training on a variety of systems to enhance knowledge and service. Shift patterns include weekends and evenings to match store hours.

Qualifications

• Excellent customer service and going above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment.
• Ability to embrace change and adapt to new ways of working.
• Team player who engages with customers and colleagues.
• Organised and communicates effectively.
• Able to work a varied shift pattern in line with shop opening times.

Responsibilities

• Inspire customers and colleagues while delivering a great deal of fun.
• Drive sales by exceeding targets in a retail environment.
• Engage with customers face to face and virtually, addressing questions and resolving complaints.
• Receive training on a variety of systems to enhance knowledge and bring memorable holidays to life.

Skills

Customer service

Sales targets

Prioritisation

Adaptability

Team player

Communication

Time management

Job description

TUI in Jersey's St Helier store is seeking a Travel Advisor to inspire customers and sell holidays, cruises, UK breaks and additional products, delivering memorable holiday experiences.

You will handle face-to-face and virtual interactions, chase sales targets, respond to questions or complaints, and receive training on a variety of systems to enhance knowledge and service. Shift patterns include weekends and evenings to match store hours.