Retail Travel Advisor - In-Store Holidays & Commission

TUI Group; Telford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits & discounts

Health and wellbeing program

Pension scheme and life assurance

Development and career progression

Job summary

TUI Group in Telford is seeking a Travel Advisor to help customers plan and book holidays, cruises, UK breaks and related products. You’ll be the destination expert, delivering memorable holiday experiences and friendly, proactive service.

You’ll work a varied shift pattern including weekends and bank holidays, with training on systems to support selling and aftercare. A proactive mindset and adaptability help you smash targets.

Qualifications

• Excellent customer service mindset with a passion to go above and beyond.
• Strong ability to prioritise tasks in a busy retail environment.
• Willingness to work on varied shifts including weekends and bank holidays.

Responsibilities

• Inspire customers and colleagues, helping to select and sell holidays, cruises, UK breaks and related products.
• Aim to exceed sales targets and deliver outstanding customer experiences.
• Adapt to changes in processes and systems to enhance knowledge and service.
• Investigate and resolve customer questions or complaints with confidence.

Job description

TUI Group in Telford is seeking a Travel Advisor to help customers plan and book holidays, cruises, UK breaks and related products. You’ll be the destination expert, delivering memorable holiday experiences and friendly, proactive service.

You’ll work a varied shift pattern including weekends and bank holidays, with training on systems to support selling and aftercare. A proactive mindset and adaptability help you smash targets.