Retail Travel Advisor – Commission & Holiday Benefits

TUI Group; York and North Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Job summary

TUI Group in York is seeking a Travel Advisor for our Vanguard store. You’ll help customers choose holidays, cruises, UK breaks and add-ons, turning curiosity into memorable getaways.

You’ll work a varied shift, including weekends and bank holidays, with training on systems to boost confidence and sales, plus a commission scheme and holiday benefits. Join a company focused on care, inclusion and career progression.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with customers and colleagues.
• An organised individual who communicates effectively.
• Able to work a varied shift pattern in-line with shop opening and closing times.

Responsibilities

• Use your passion to inspire customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'.
• Embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
• If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint.
• As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Team player

Effective communication

Shift flexibility

Job description

TUI Group in York is seeking a Travel Advisor for our Vanguard store. You’ll help customers choose holidays, cruises, UK breaks and add-ons, turning curiosity into memorable getaways.

You’ll work a varied shift, including weekends and bank holidays, with training on systems to boost confidence and sales, plus a commission scheme and holiday benefits. Join a company focused on care, inclusion and career progression.