Retail Team Member - Kendal

National Trust; Kendal; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to NT places

Rent deposit loan

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust shop at Sizergh is hiring a Retail Team Member to welcome visitors, answer questions and help them enjoy their day. You will also share how purchases fund the Trust's work and support deliveries, displays and a tidy shop floor.

Part-time 16 hours weekly, permanent contract, £12.75 per hour. The package includes pension, free entry for you and your family, transport loans, discounts, and flexible working where possible.

Qualifications

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.

Responsibilities

• Welcome visitors and answer questions to help them enjoy their day.
• Talk to visitors about how purchases fund the National Trust's work.
• Arrange, receive and unpack deliveries; create shop displays.
• Work with the team to keep the shop floor clean and organised.

Skills

Great customer service

Team player with initiative

Well-organised

Willing to learn

Job description

We're looking for a Retail Team Member to welcome visitors to the National Trust shop at Sizergh, to answer their questions and help them make the most of their day., You'll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Salary: 12.75 per hour

Contract/duration: Permanent

Hours/working patter: Part-time 16 hours per week, this role is split over Friday, Saturday and Sunday.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places