Retail Team Leader: Store & Cafe Operations

BP Retail; Kettering; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Management bonus

Flexible hours

Career progression

Paid holiday

Discount 25%

Retail Trust access

Wellbeing benefits

Shopping discounts

Free drinks

Family leave

Competitive pay

Pension

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Bonuses and benefits accessibility

Job summary

BP Retail is seeking an Assistant Store Manager for its forecourt and store operations, including the Wild Bean Cafe. The role requires leading the team, ensuring safety, and delivering outstanding customer service at every touchpoint.

You will be involved in people management, development, training, recruitment and other team tasks, with flexible hours and opportunities for progression within bp retail.

Qualifications

• Experience in retail leadership.
• Ability to motivate teams and drive safety and customer service.
• Understanding of food service operations.

Responsibilities

• Lead forecourt and store operations and the Wild Bean Cafe.
• Maintain safety and compliance with bp policies and procedures.
• Deliver great customer service by getting the basics right and listening to customers.
• Support with team management, development, training, recruitment and other people tasks.

Skills

Retail leadership

Team management

Customer service

Job description

BP Retail is seeking an Assistant Store Manager for its forecourt and store operations, including the Wild Bean Cafe. The role requires leading the team, ensuring safety, and delivering outstanding customer service at every touchpoint.

You will be involved in people management, development, training, recruitment and other team tasks, with flexible hours and opportunities for progression within bp retail.