Retail Team Leader – Part-Time

Heron Foods Limited; Tipton; Hybrid; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Staff Discount

Leadership Development

Health & Wellbeing

Recognition & Perks

Job summary

Heron Foods Limited in Tipton is seeking a Retail Team Leader for 8 hours per week at Princes End store. This part-time leadership role offers up to £13 per hour and involves guiding the team, improving customer service, and ensuring store standards.

You will act as a keyholder, manage stock deliveries, and maintain shelves while delivering friendly, efficient service in a fast-paced retail environment. Previous supervisory experience in retail or hospitality is preferred, with a focus on

Qualifications

• Experience in a supervisory role in retail or hospitality.
• Friendly, confident and able to lead by example.
• Strong work ethic and reliability.
• Organised and able to take the lead when needed.

Responsibilities

• Lead and support the team to hit store targets.
• Deliver excellent customer service and handle queries.
• Keep shelves full, tidy and visually appealing.
• Assist with stock deliveries and backroom organisation.
• Act as a keyholder, opening and closing the store when required.

Skills

Leadership

Customer service

Stock management

Team motivation

Organisational skills

Job description

Up to £13 per hour (inclusive of enhancement when performing management duties)

Hours

8

Contract

Permanent

Location

Princes End (Tipton)

Step Into Leadership: Retail Team Leader – Part-Time (8 Hours/Week)
Location: Princes End, Tipton, DY4 0SZ
Pay: Up to £13 per hour (inclusive of enhancement when performing management duties)
Hours:8 hours per week

Lead by Example, Grow with Us
Heron Foods is expanding fast, with more than 340 stores across the UK—and we’re looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you’ve been waiting for.

Why Join the Heron Foods Family?
We’re passionate about our people and proud to offer:

• Staff Discount: 10% off at both Heron Foods and B&M.
• Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
• Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
• Recognition & Perks: Long service awards, exclusive colleague discounts, and more.

What You'll Be Doing
As a Retail Team Leader, you’ll play a key part in the day-to-day success of the store, including:

• Leading and supporting your team to hit store targets.
• Delivering excellent customer service and handling queries professionally.
• Keeping shelves full, tidy, and visually appealing.
• Assisting with stock deliveries and backroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Your Role in Action
You’ll work side‑by‑side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.

What We’re Looking For
We’re on the lookout for someone who:

• Is friendly, confident, and ready to lead by example.
• Has a strong work ethic and thrives in a fast‑moving setting.
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Is organised and able to take the lead when needed.

You Might Know This Role As:
If you’ve searched under other job titles, this opportunity may also appear as:
Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor.
No matter the title, if you're passionate about retail and team leadership, we’d love to hear from you!

Heron Foods is proud to be an equal opportunity employer.
We celebrate diversity and welcome people from all backgrounds to join our growing team.