Retail Team Leader: Lead & Elevate Customer Experience

Home Bargains; Devon and Torbay; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

28 days annual leave (incl. bank hols)

Contributable pension

10% store discount

Death in Service Benefit

Long service recognition

Flexible pay options through Stream

In-house and online training

HB colleague benefits platform with UK

Job summary

Home Bargains is seeking a Team Leader to work closely with the management team to keep daily operations running smoothly, coach staff, and ensure exceptional customer service. You’ll lead by example on the shop floor, maintain store standards, and motivate the team to hit targets while delivering fast-paced, friendly shopping experiences.

As a fast-growing discount retailer, you’ll benefit from development opportunities, a strong team culture, and a lively work environment that emphasizes

Qualifications

• Experience supervising others in a fast-paced retail or hospitality environment.
• Strong prioritisation and organisation of daily tasks.

Responsibilities

• Lead the way with your management team to keep daily priorities on track and help the team hit goals with confidence.
• Welcome new starters, coach colleagues, and build skills that last through effective training.
• Help create brilliant shopping moments by advising customers and improving service while ensuring smiles from the team.
• Maintain high standards and store presentation through merchandising, compliance and safety.
• Share ideas, spark improvements, and showcase products while keeping energy and team spirit high.
• Be confident supporting colleagues and leading by example on the shop floor.

Job description

Home Bargains is seeking a Team Leader to work closely with the management team to keep daily operations running smoothly, coach staff, and ensure exceptional customer service. You’ll lead by example on the shop floor, maintain store standards, and motivate the team to hit targets while delivering fast-paced, friendly shopping experiences.

As a fast-growing discount retailer, you’ll benefit from development opportunities, a strong team culture, and a lively work environment that emphasizes