Retail Team Leader: Lead, Coach & Delight Customers

Home Bargains; Thurrock; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Store discount 10%

Death in Service

Flexible pay options

Employee assistance program

Job summary

Home Bargains in the United Kingdom is looking for a proactive Team Leader to guide the store team, role-model high standards, and keep shelves stocked and tidy so every customer has a great experience.

You’ll coach colleagues, set daily priorities with the management team, and drive improvements across merchandising, service and compliance. The role features a regional allowance and a fixed 44-hour week, with a range of benefits that reflect our commitment to staff development and wellbeing.

Qualifications

• Experience supervising others in fast-paced retail or hospitality environments.
• Ability to lead by example on the shop floor and support colleagues.

Responsibilities

• Lead the team to set daily priorities and hit store goals.
• Coach and develop colleagues to improve skills and performance.
• Deliver outstanding customer service and shopping experiences.
• Ensure merchandising, compliance and safety standards are followed.

Skills

Customer service

Team leadership

Prioritisation

Communication

Coaching

Job description

Home Bargains in the United Kingdom is looking for a proactive Team Leader to guide the store team, role-model high standards, and keep shelves stocked and tidy so every customer has a great experience.

You’ll coach colleagues, set daily priorities with the management team, and drive improvements across merchandising, service and compliance. The role features a regional allowance and a fixed 44-hour week, with a range of benefits that reflect our commitment to staff development and wellbeing.