Retail Team Leader — Inspire Teams & Exceed Targets

Mountain Warehouse; Ellesmere Port; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Job summary

Mountain Warehouse in the UK is seeking a dynamic Team Leader to guide our Cheshire Oaks store team and deliver exceptional customer service.

You will coach colleagues, develop talents, and ensure visual merchandising standards, stock accuracy, and safe store operations are maintained, while driving sales and KPIs in a fast-paced retail environment.

Join a vibrant team and lead by example to create a welcoming shopping experience that aligns with our brand and business goals.

Qualifications

• Experience leading a retail team and achieving targets.
• Strong coaching and mentoring abilities.
• Excellent communication with colleagues and customers.
• Capability to manage stock, merchandising, and store standards.

Responsibilities

• Foster a collaborative and high-performing team environment.
• Coach, train and mentor team members to grow and improve performance.
• Oversee shop floor standards, stock presentation and ticketing.
• Drive sales, KPIs and deliver exceptional customer service.

Skills

Leadership

Team Development

Customer Service

Communication

Job description

Mountain Warehouse in the UK is seeking a dynamic Team Leader to guide our Cheshire Oaks store team and deliver exceptional customer service.

You will coach colleagues, develop talents, and ensure visual merchandising standards, stock accuracy, and safe store operations are maintained, while driving sales and KPIs in a fast-paced retail environment.

Join a vibrant team and lead by example to create a welcoming shopping experience that aligns with our brand and business goals.