Retail Team Leader: Drive Customer Experience & Sales

mountainwarehouse; Haywards Heath; On-site; GBP 21,000 - 29,000; Full time

Job summary

Mountain Warehouse is seeking a confident Team Leader to guide our retail team in a fast-paced environment, delivering exceptional customer service and strong visual merchandising. You will drive operational excellence and motivate staff to perform at their best, ensuring a positive shopping atmosphere across our stores.

The role focuses on leading by example, coaching team members, and maintaining high standards to meet store targets while creating memorable experiences for shoppers.

Responsibilities

• Guide and inspire retail team to exceed targets.
• Create a welcoming, vibrant shopping experience that leaves a lasting impression on customers.

Job description

Mountain Warehouse is seeking a confident Team Leader to guide our retail team in a fast-paced environment, delivering exceptional customer service and strong visual merchandising. You will drive operational excellence and motivate staff to perform at their best, ensuring a positive shopping atmosphere across our stores.

The role focuses on leading by example, coaching team members, and maintaining high standards to meet store targets while creating memorable experiences for shoppers.