Retail Team Lead — Inspire Service & Merchandising

mountainwarehouse; Compton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mountain Warehouse is seeking a confident Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience for every customer. In this fast-paced role you will champion exceptional customer service, innovative visual merchandising and operational excellence to drive store performance and team engagement.

You will motivate colleagues, coach for results and uphold Mountain Warehouse standards across shifts.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Strong focus on customer service excellence and store standards.
• Ability to drive visual merchandising and operational discipline.

Responsibilities

• Guide and inspire the retail team to exceed targets and deliver great service.
• Create a welcoming, vibrant shopping experience for every customer.

Skills

Team leadership

Customer service

Visual merchandising

Operational excellence

Team motivation

Job description

Mountain Warehouse is seeking a confident Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience for every customer. In this fast-paced role you will champion exceptional customer service, innovative visual merchandising and operational excellence to drive store performance and team engagement.

You will motivate colleagues, coach for results and uphold Mountain Warehouse standards across shifts.