Retail Team Lead — Service & Sales Growth

Clarks Outlet; Birmingham; Hybrid; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks Outlet is seeking an Assistant Store Manager to support the Store Manager in guiding our retail team, enhancing customer service, and executing daily operations. You’ll be a hands-on leader ensuring the store runs smoothly and achieves performance targets.

You’ll coordinate with teams, drive KPIs, and maintain strong communication across departments in a fast-paced retail environment while working a 7-day shift pattern, including weekends and bank holidays.

Qualifications

• Experience in retail leadership or supervisory roles.
• Able to drive KPI performance and results.
• Strong interpersonal and communication skills.
• Solid organizational and problem-solving abilities.

Responsibilities

• Support Store Manager in leading the retail team and daily operations.

Skills

Retail leadership

KPI focus

Interpersonal communication

Problem-solving & organization

Tools

POS systems

Office tools (MS/Google)

Job description

Clarks Outlet is seeking an Assistant Store Manager to support the Store Manager in guiding our retail team, enhancing customer service, and executing daily operations. You’ll be a hands-on leader ensuring the store runs smoothly and achieves performance targets.

You’ll coordinate with teams, drive KPIs, and maintain strong communication across departments in a fast-paced retail environment while working a 7-day shift pattern, including weekends and bank holidays.