Retail Team Associate: Create Welcoming Customer Experiences

JD Sports Fashion PLC; Walthamstow; Remote; GBP 18,000 - 24,000; Full time

Job summary

JD Sports Fashion PLC in the United Kingdom is looking for a Store Colleague to help deliver an outstanding customer experience, greet shoppers, keep displays sharp, replenish stock and maintain presentation standards. On the shop floor you will assist customers, promote products, handle transactions, and work with colleagues to ensure smooth day-to-day operations and strong sales.

Bring a positive attitude, a willingness to learn, and a genuine interest in brands and trends to support the team

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to help meet sales targets.
• Maintain high standards of customer service.
• Keep fixtures and stock areas clean, organised, and well presented.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions and handle cash and deliveries.
• Use in-store technology to assist customers and support operations.
• Follow company policies, procedures, and health and safety requirements.
• Collaborate with colleagues to support day-to-day store running.
• Assist with additional duties as required.

Skills

Customer service

Teamwork

Communication

Organizational skills

Job description

JD Sports Fashion PLC in the United Kingdom is looking for a Store Colleague to help deliver an outstanding customer experience, greet shoppers, keep displays sharp, replenish stock and maintain presentation standards. On the shop floor you will assist customers, promote products, handle transactions, and work with colleagues to ensure smooth day-to-day operations and strong sales.

Bring a positive attitude, a willingness to learn, and a genuine interest in brands and trends to support the team