Retail Systems And EPOS Implementation Manager

T3AM Global; Manchester; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Ownership of major project

Senior management exposure

Opportunity to modernise multi-site OR

Job summary

T3AM Global is recruiting for an experienced Retail Systems & EPOS Implementation Manager to lead a major technology transformation across a North West supermarket group. You will consolidate store systems into a centralised retail management environment and ensure robust data coverage for sales, inventory and procurement.

You will collaborate with management, store teams, suppliers and external tech partners, delivering end-to-end implementation, training and adoption in a hands-on role

Qualifications

• Essential experience implementing EPOS, ERP, inventory management or retail technology systems.
• Experience in supermarkets, grocery retail, multi-site retail or related environment.
• Strong understanding of retail sales, stock control, purchasing and operational processes.
• Proven ability to manage system implementations, integrations or technology transformation projects.
• Excellent project management, communication and stakeholder coordination skills.
• Ability to work across multiple locations throughout the North West.

Responsibilities

• Review existing EPOS, stock management, purchasing and reporting systems across multiple supermarket locations.
• Lead the evaluation, selection and implementation of a centralised EPOS, inventory and retail management solution.
• Manage system integrations, data migration, product records, supplier information and reporting requirements.
• Establish centralised visibility of sales, stock levels, purchasing activity, pricing and store performance.
• Coordinate external software providers, implementation partners and internal stakeholders.
• Develop standardised system processes, user training and operational procedures across stores.
• Introduce management dashboards, reporting tools and data controls to support better commercial decisions.

Skills

Project management

Analytical skills

Communication

Stakeholder coordination

Multi-site retail experience

Tools

Power BI

SQL

Excel

Job description

Retail Systems & EPOS Implementation Manager

Retail Technology | EPOS & ERP Systems | Multi-Site Implementation | £40,000-£60,000

The company

T3AM Global is recruiting on behalf of one of the UK's established ethnic supermarket chains, with a significant presence across the North West.

Operating multiple supermarket locations, the business is embarking on an ambitious programme of modernisation, investing in new technology, centralised systems and data-driven processes to improve operational efficiency and commercial performance.

As part of this transformation, we are looking to recruit an experienced Retail Systems & EPOS Implementation Manager to lead the selection, implementation and integration of new retail technology across the group.

The role

As the Retail Systems & EPOS Implementation Manager, you will take ownership of a major technology transformation project, bringing together existing store systems into a modern, centralised retail management environment.

You will review current EPOS, stock management, purchasing and reporting processes before identifying and implementing solutions that provide greater visibility and control across all supermarket locations.

A key objective will be to establish reliable, centralised data covering sales, inventory, purchasing, supplier costs, pricing and operational performance.

Working closely with senior management, store teams, suppliers and external technology providers, you will manage the project from initial assessment through to successful implementation, training and adoption.

This is a hands‑on role requiring strong technical understanding, project management skills and practical experience implementing retail systems within operational businesses.

You will take responsibility for:

• Reviewing existing EPOS, stock management, purchasing and reporting systems across multiple supermarket locations
• Leading the evaluation, selection and implementation of a centralised EPOS, inventory and retail management solution
• Managing system integrations, data migration, product records, supplier information and reporting requirements
• Establishing centralised visibility of sales, stock levels, purchasing activity, pricing and store performance
• Coordinating external software providers, implementation partners and internal stakeholders
• Developing standardised system processes, user training and operational procedures across stores
• Introducing management dashboards, reporting tools and data controls to support better commercial decisions

What you need

It is ESSENTIAL for the successful candidate to have the following:

• Previous experience implementing EPOS, ERP, inventory management or retail technology systems
• Experience working within supermarkets, grocery retail, multi‑site retail or a closely related environment
• Strong understanding of retail sales, stock control, purchasing and operational processes
• Proven ability to manage system implementations, integrations or technology transformation projects
• Strong analytical skills and confidence working with large datasets and management information
• Excellent project management, communication and stakeholder coordination skills
• Ability to work across multiple locations throughout the North West

Other DESIRABLE skills include:

• Experience implementing centralised systems across multiple retail branches
• Knowledge of retail ERP, procurement or warehouse management systems
• Experience with Power BI, SQL, Excel or other business intelligence tools
• Understanding of barcode systems, weighing scales, stocktakes and supermarket‑specific technology
• Experience managing data cleansing, migration and integration projects
• Experience working with external software vendors and technology implementation partners

Candidates who have successfully delivered retail technology transformation projects are particularly encouraged to apply.

What's on offer

This is an opportunity to lead a major systems transformation project within an established supermarket group, with direct involvement in shaping the future technology and operational infrastructure of the business.

• Salary: £40,000-£60,000 per annum
• Ownership of a significant retail technology implementation project
• Opportunity to modernise systems across multiple supermarket locations
• Direct involvement with senior management and key decision‑makers
• Scope to introduce new technologies, reporting and operational improvements
• Established business investing in its future
• Manchester / North West location

T3AM Global is an equal opportunities employer and is committed to building diverse and inclusive workplaces