Retail Support Manager – Area 1

Sage Global Services Limited; United Kingdom; Remote; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Employee shopping discount

On-site training and development

Wellbeing support

Job summary

St Giles Hospice is seeking a Retail Support Manager to provide cover across multiple stores, including Ashby, Uttoxeter, Burton, Swadlincote, Tamworth and Mere Green. The role is flexible, with 0 hours listed and £12.71 per hour.

You will work to support the community shop management team, driving sales, ensuring excellent customer service, and leading volunteer teams to deliver a positive financial contribution to the hospice. Previous supervisory experience is desirable.

Qualifications

• Good standard of education in English and Maths.
• Experience using Office 365, email and internet.
• Genuine interest in charity retailing/fashion.

Responsibilities

• Support in providing cover to one or more stores on a flexible basis.
• Demonstrate leadership and motivate volunteers.
• Assist in efficient store operations to contribute to Hospice finances.

Education

English & Maths

Tools

Office 365

Email

Internet

Job description

Area 1 covering stores such as Ashby, Uttoxeter, Burton, Swadlincote, Tamworth, Mere Green

Hours

0 hour

£12.71 per hour

As Retail Support Manager for St Giles Hospice, you will support in providing cover to one or more stores, in the absence of the community shop management team. Cover is provided on a flexible and mutual agreeable basis. You'll work within and for your local community ensuring that engagement and support is understood and promoted.

You will be sales focused, and you will understand why customer service is key and want to be part of a successful team. Ideally, you'll have had previous supervisory experience, be able to demonstrate leadership and have the ability to work with and motivate any volunteer team.

Reporting into the Community Shop Manager (CSM) and working closely with the Retail Regional Manager you will aid in the efficient running of our stores in order that we deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy.

If you want to have an informal chat about this role, please contact Mark Draper on 01543 432 031

Qualifications

• Good standard of education in English and Maths

Knowledge and experience

• Experience in using Office 365, email and internet

• Genuine interest in charity retailing/fashion

Values

• Exhibits our hospice values and behaviours

Skills

• Good written and Outstanding communications skills

• Ability to work of own initiative

• Able to complete physically demanding work in the form of standing for long periods and moving stock

• Previous line management experience

Personal Attributes

• Good interpersonal skills

• Goodtime keeping and strong work ethic

• Conducts themselves' in a professional manner

• Good organisational skills

• Inclusive and diverse in their approach

• Able to work under pressure

Other requirements

• Eligibility to work in the UK

• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Pay and conditions

• 12.07% added for holidays

Training and development

• A dedicated on-site Education team offering training and development opportunities

Health and wellbeing

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders

Other benefits

• Access to an employee shopping discount scheme

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

Should you require any further information, please email: [e-mail]