Retail Support Analyst

JR United Kingdom; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Retail Support Analyst to provide essential support to its retail stores across the UK. This key role involves coordinating stock control, assisting with investigations, and ensuring high-quality, customer-first service. The ideal candidate will be proactive, possess strong Excel skills, and enjoy working in a collaborative environment. Attractive benefits include corporate discounts and a relaxed dress code.

Benefits

30 days holiday, increasing to 32 days after 2 years

Corporate discounts for you and your family

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Proficient in Microsoft Excel.
• Strong communicator with the ability to influence.
• Self-driven with a can-do attitude.

Responsibilities

• Providing fast, high-quality support to retail stores.
• Carrying out stock take investigations and updating stock batch records.
• Performing filing and general administration tasks.

Skills

Microsoft Excel

Strong communication

Attention to detail

Self-driven

Initiative

Teamwork

Job description

Retail Support Analyst

Role Profile

Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks
• Self-driven with a can-do attitude
• Passionate about helping others
• Proficient in Microsoft Excel
• Strong communicator with the ability to influence verbally and in writing
• Good attention to detail
• Enjoy working in a busy team
• Open to change and flexible in your work environment

What does a typical day look like?

• Providing fast, consistent, high-quality support to retail stores
• Carrying out stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administration tasks
• Performing other ad-hoc duties within the Retail Support team

Working for Trespass

• 30 days holiday, increasing to 32 days after 2 years
• Benefit from corporate discounts for you and your family
• Relaxed dress code
• Free parking
• Access to Employee Assistance Programme and more

If you are like-minded and committed, we welcome your application. Salary will be determined based on experience and fit at the point of offer. For questions, please contact us.