Retail Support Analyst

JR United Kingdom; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail seeks a committed Retail Support Analyst to enhance operations across the UK. The role involves providing support, conducting stock investigations, and contributing to team success with a focus on collaboration and customer service. Ideal candidates will bring initiative, strong communication skills, and attention to detail to a fast-paced environment.

Benefits

30 days holiday, increasing to 32 days after 2 years

Corporate discounts for friends and family

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Proficient in Microsoft Excel.
• Strong communicator, able to influence verbally and in writing.
• Self-driven with a can-do attitude.

Responsibilities

• Providing high-quality support to retail stores.
• Conducting stock take investigations.
• Updating stock batch records.

Skills

Initiative

Self-driven

Communication

Attention to Detail

Flexibility

Tools

Microsoft Excel

Job description

Retail Support Analyst

Role Profile

Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks
• Self-driven with a can-do attitude
• Passionate about helping others
• Proficient in Microsoft Excel
• Strong communicator with the ability to influence both verbally and in writing
• Good attention to detail
• Enjoy working in a busy team
• Open to change and flexible in work environment

What does a typical day look like?

• Providing fast, consistent, high-quality support to retail stores
• Conducting stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administrative tasks
• Performing other ad-hoc duties within the Retail Support team

Working for Trespass

• 30 days holiday, increasing to 32 days after 2 years
• Corporate discounts for you, your friends, and family
• Relaxed dress code
• Free parking
• Access to Employee Assistance Programme and more

We seek like-minded, committed individuals to join us and contribute to our ongoing success. If this sounds like a good fit, we welcome your application.

Salary will be determined based on experience and fit, and discussed at the offer stage. For questions, please contact us.