Retail Support Analyst

JR United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in outdoor retail is seeking a Retail Support Analyst to provide essential support to stores across the UK. This role involves stock management, administrative tasks, and ensuring high-quality customer service. Ideal candidates thrive in a collaborative environment and possess strong Excel skills.

Benefits

30 days holiday, increasing to 32 days after 2 years

Corporate discounts for outdoor activities

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Experience in a retail support role is preferred.
• A self-driven individual with a positive attitude.
• Commitment to providing excellent customer support.

Responsibilities

• Providing high-quality support to retail stores.
• Carrying out stock take investigations and updating records.
• Managing stock control issues and filing tasks.

Skills

Proficiency in Microsoft Excel

Strong communication skills

Attention to detail

Ability to work in a busy team

Flexibility to adapt to change

Job description

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Retail Support Analyst, Leeds, West Yorkshire

Client: Trespass

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Retail Support Analyst

Role Profile

Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Do you enjoy using your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Do you have a passion for helping others?

Additional requirements include proficiency in Microsoft Excel, strong communication skills, attention to detail, ability to work in a busy team, and flexibility to adapt to change.

What does a typical day sound like?

• Providing retail stores with fast, consistent, high-quality support
• Carrying out stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administration tasks

Working for Trespass

• 30 days holiday, increasing to 32 days after 2 years of service
• Corporate discounts for outdoor activities
• Relaxed dress code
• Free parking
• Access to Employee Assistance Programme

If you are a like-minded, committed individual, we welcome your application. Salary will be determined based on experience and fit. For questions, please contact us.