Retail Support Analyst

JR United Kingdom; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company seeks a Retail Support Analyst to provide high-quality support across retail stores in the UK. The role involves supporting stock control issues and managing investigations, with strong emphasis on teamwork and attention to detail. Successful candidates will receive 30 days of holiday and various other benefits, promoting a healthy work-life balance.

Benefits

30 days holiday, increasing to 32 days after 2 years

Corporate discounts for friends and family

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Passionate about helping others.
• Enjoy using initiative to run projects.
• Self-driven with a can-do attitude.

Responsibilities

• Provide high-quality support to retail stores.
• Conduct stock take investigations.
• Update stock batch records.

Skills

Microsoft Systems proficiency

Attention to detail

Strong communication

Initiative

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mindset and the customer's best interest at heart, as a Retail Support Analyst, you will support our retail stores across the United Kingdom.

You will join a team where your role is vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks
• Self-driven with a can-do attitude
• Passionate about helping others
• Proficient in Microsoft Systems, especially Excel
• Strong communicator, able to influence both verbally and in writing
• Good attention to detail
• Enjoy working in a busy team
• Open to change and flexible in your work environment

What does a typical day look like?

• Provide retail stores with fast, consistent, high-quality support
• Conduct stock take investigations
• Update stock batch records
• Support stock control issues
• Record transfer discrepancies
• Input uniform stock adjustments
• Allocate expense codes
• Record theft issues
• Perform filing and general administrative tasks
• Assist with ad-hoc tasks within the Retail Support team

Working for Trespass

• Receive 30 days holiday, increasing to 32 days after 2 years of service, promoting work-life balance
• Benefit from corporate discounts for you, your friends, and family
• Relaxed dress code
• Free parking, saving costs and time
• Access to our Employee Assistance Programme and more

We seek like-minded, committed individuals to join us and contribute to our continued success. If this sounds like a good fit, we welcome your application.

Salary will be determined based on experience and fit, discussed at the offer stage. For questions, please get in touch.