Retail Supervisor - Maternity Cover (20 hrs)

Deichmann; Brompton; Sur place; GBP 17 000 - 19 000; Temps partiel

Résumé du poste

Deichmann in Chatham is seeking a Retail Supervisor on a maternity cover contract. The role is part time (20 hours per week) at an hourly rate of up to £13.91 plus non-contractual commissions. The successful candidate will support the store management team and deliver an exceptional shopping experience to customers.

The position is based at 40 Pentagon Shopping Centre, Chatham, and offers opportunities for progression within retail. Immediate start date.

Qualifications

• Previous retail experience, ideally in a supervisory role.
• Strong customer service skills and a proactive attitude.
• Ability to lead, motivate and coach a team.
• Willingness to work across a 7 day week as required.

Responsabilités

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and admin duties.
• Provide excellent customer service and maintain product knowledge.
• Lead by example to promote complementary products.
• Support management to achieve sales targets and KPI’s.
• Ensure merchandise and displays are welcoming and up to standard.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Connaissances

Leadership

Customer service

Team supervision

Communication

Description du poste

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on [e-mail] including the advert reference.

Chatham - Retail Supervisor - Maternity Cover (20 hrs)

Job reference : 000101-2026-038514

Full time/Part time : 20 hour contracts available

Location : 40 pentagon Shopping centre, Chatham, ME4 4HP

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Chatham store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, Maternity Cover position and you will be contracted to work 20 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.