Retail Supervisor | Lead Team & Customer Experience

Wickes; Beverley; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

Annual bonus up to 5%

Gain share bonus up to £300/month

Pension contribution up to 10%

Staff discount 20%

Job summary

Wickes in Beverley is seeking a part-time store team member to support daily operations and deliver great customer service. You will act as a key holder, supervise colleagues, and help keep the store clean, stocked, and ready to assist customers.

The role requires weekend availability and flexibility, with shifts and responsibilities focused on giving customers an excellent shopping experience while supporting the team and store standards.

Qualifications

• Experience in delivering excellent customer service.
• Experience training new team members is a plus.
• Available to work weekends and flexible shifts.

Responsibilities

• Motivate, guide and support colleagues to deliver the best customer experience.
• Be a key holder and supervise the team to complete routine tasks.
• Ensure the store is well-maintained, fulfill orders and assist customers as needed.

Skills

Customer service

Team supervision

Training new staff

Scheduling rotas

Key-holder duties

Job description

Wickes in Beverley is seeking a part-time store team member to support daily operations and deliver great customer service. You will act as a key holder, supervise colleagues, and help keep the store clean, stocked, and ready to assist customers.

The role requires weekend availability and flexibility, with shifts and responsibilities focused on giving customers an excellent shopping experience while supporting the team and store standards.