Retail Supervisor: Lead, Inspire & Drive Sales

Smiggle UK & ROI; West Midlands; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Pension scheme

50% store discount

28+ days holiday

Referral program

Job summary

Smiggle UK & ROI in the West Midlands is seeking a part-time Supervisor at Merry Hill to lead the store team, drive sales and deliver exceptional customer experiences.

You will work with the Store Manager to develop the team, supervise stock and merchandising, and train colleagues in a fast-paced, fun environment. This 20-hour, permanent role offers a competitive salary plus benefits and progression opportunities.

Qualifications

• A passionate customer advocate who goes the extra mile for guests.
• An ambitious multitasker who motivates the team to hit targets.
• Energetic and positive with a can-do attitude to drive store results.

Responsibilities

• Support induction of new Sales Assistants and develop the team.
• Assist Store Manager to develop sales skills and KPI achievement.
• Lead daily briefings and communicate targets to the team.
• Provide a genuine, fun customer experience and brand-aligned service.
• Oversee stock control, stocktake prep, and routine counts.
• Ensure Visual Merchandising briefs meet brand standards.
• Partner with Store Manager to optimise store performance.

Skills

Customer service

Team leadership

Merchandising

Job description

Smiggle UK & ROI in the West Midlands is seeking a part-time Supervisor at Merry Hill to lead the store team, drive sales and deliver exceptional customer experiences.

You will work with the Store Manager to develop the team, supervise stock and merchandising, and train colleagues in a fast-paced, fun environment. This 20-hour, permanent role offers a competitive salary plus benefits and progression opportunities.