Retail Supervisor: Lead & Elevate Customer Service

Toolstation Limited; Leighton Buzzard; Hybrid; GBP 19,000 - 23,000; Part time

Benefits offered by this job

30 days holiday

Pension & life cover

Bonus scheme

Cycle to work

Save and buy

Retail discounts

Financial education

Recognition awards

Discounts across retailers

Family friendly policies

Job summary

Toolstation Limited in Leighton Buzzard is looking for a Retail Supervisor to lead a busy branch. This 30-hour role blends customer service with team leadership, stock checks, deliveries and shelf replenishment to keep the store running smoothly.

You'll work closely with the Store Manager, motivate the team, and ensure a positive customer experience in a fast-paced environment. Toolstation supports development and offers strong benefits and a friendly culture.

Qualifications

• Hard work and passion for customer service.
• Love of teamwork and helping others succeed.
• Positive attitude that enhances customer experience.
• Reliable and flexible with shifts.
• Be yourself and bring your personality to work.

Responsibilities

• Support the Store Manager in daily operations.
• Muck in with deliveries, stock, and shelf replenishment.
• Deliver great service and coach the team to do the same.
• Build relationships with customers and understand their needs.
• Create a fun, high-standards working environment.

Skills

Hard work

Teamwork

Positive attitude

Reliability

Self-motivation

Job description

Toolstation Limited in Leighton Buzzard is looking for a Retail Supervisor to lead a busy branch. This 30-hour role blends customer service with team leadership, stock checks, deliveries and shelf replenishment to keep the store running smoothly.

You'll work closely with the Store Manager, motivate the team, and ensure a positive customer experience in a fast-paced environment. Toolstation supports development and offers strong benefits and a friendly culture.