Retail Supervisor: Lead, Deliver Service & Grow

Toolstation Limited; Loughton; Teletrabalho; GBP 21 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Staff discounts

Training and development

Discounts across Travis Perkins group

Resumo da oferta

Toolstation Limited in Loughton is seeking a motivated Retail Supervisor to help run a busy branch on a 30-hour week. You will greet customers, support the Store Manager, check deliveries, stock shelves and assist the team to hit targets while delivering great service.

No prior retail experience required; we'll train you. If you bring reliability, a positive attitude and a team spirit, you can grow with us and become a future leader within the Travis Perkins Group.

Qualificações

• Retail-focused customer service and sales
• Ability to motivate and coach a team to hit targets
• Reliable, flexible and proactive in a store environment
• Strong communication and relationship-building with customers
• Positive attitude and willingness to learn and grow within the business

Responsabilidades

• Supporting: stand in for the Store Manager in their absence, motivate and engage the team or coach the team to grow sales and achieve targets.
• Mucking in: check deliveries, unpacking, stocking shelves, cleaning the branch and assembling orders.
• Delivering great service: provide a great customer experience with a smile, even when busy, and coach the team to do the same.
• Asking questions and building relationships: ensure customers leave with everything they need for the job.
• Building a fun working environment: maintain high branch standards and product availability while creating a workplace everyone loves.

Conhecimentos

Customer service

Team leadership

Flexibility

Reliability

Communication

Descrição da oferta de emprego

Toolstation Limited in Loughton is seeking a motivated Retail Supervisor to help run a busy branch on a 30-hour week. You will greet customers, support the Store Manager, check deliveries, stock shelves and assist the team to hit targets while delivering great service.

No prior retail experience required; we'll train you. If you bring reliability, a positive attitude and a team spirit, you can grow with us and become a future leader within the Travis Perkins Group.