Retail Supervisor: Lead a High-Impact Store Team

The Regatta Group; Liverpool; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Monthly/annual awards

70% staff discount

Store performance bonus

Trailblazers programme

Job summary

The Regatta Liverpool store is hiring a Supervisor to lead a confident team and deliver outstanding customer service. You will be responsible for merchandising, stock replenishment, and coaching team members to maintain high standards.

We offer a supportive development path, a role that covers store operations, and a competitive hourly rate with a bonus scheme. Join a friendly, community-focused retailer with great employee engagement.

Qualifications

• Previous retail supervisory experience.
• Ability to motivate the team and maintain high standards.
• Strong customer-facing service and communication skills.

Responsibilities

• Deliver a first-class customer experience tailored to individual needs.
• Keep the store welcoming and friendly for all customers.
• Replenish and display clothing and accessories with merchandising finesse.
• Utilise product knowledge to advise customers on needs for adventures.
• Support the Store Manager to uphold consistently high standards.
• Run the store in the Manager's absence; manage till cashing up and opening/closing.

Skills

Customer service

Team supervision

Retail knowledge

Merchandising

Communication skills

Job description

The Regatta Liverpool store is hiring a Supervisor to lead a confident team and deliver outstanding customer service. You will be responsible for merchandising, stock replenishment, and coaching team members to maintain high standards.

We offer a supportive development path, a role that covers store operations, and a competitive hourly rate with a bonus scheme. Join a friendly, community-focused retailer with great employee engagement.