Retail Supervisor: Lead a Dynamic In-Store Team

Screwfix Direct Ltd.; Darwen; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Staff discount

Job summary

Screwfix Direct Ltd. in Darwen is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and maintain high store standards. You will manage a small team, deliver excellent service, and contribute to a supportive, training-focused environment with flexible shifts and competitive pay.

Join a dynamic team that values customer focus, teamwork, and continuous improvement, with opportunities for development and a rewarding career in retail.

Qualifications

• Experienced supervisor or duty manager managing a small team in a fast-paced setting.
• Excellent customer service and ability to translate into sales.
• Curious, proactive and continuously improving.
• Passionate about our business.
• Friendly, flexible, reliable, and hardworking.

Responsibilities

• Host in-store leadership, guiding customers to the right products.
• Maintain store standards including cash handling, customer queries, audits, and stock.
• Collaborate with the team to keep the store engaging and fun.

Skills

Team leadership

Customer service

Sales driven

Problem solving

Job description

Screwfix Direct Ltd. in Darwen is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and maintain high store standards. You will manage a small team, deliver excellent service, and contribute to a supportive, training-focused environment with flexible shifts and competitive pay.

Join a dynamic team that values customer focus, teamwork, and continuous improvement, with opportunities for development and a rewarding career in retail.