Retail Supervisor – Hexham

Tynedale Hospice; Hexham; Hybrid; GBP 5,200 - 5,400; Part time

Benefits offered by this job

Generous annual leave

Contributory pension

Personal development budget

Wellbeing initiatives

Sick pay scheme

Job summary

Tynedale Hospice is recruiting a Retail Supervisor to support our Hexham charity shops in a part-time, permanent role. You will lead the volunteer team in the manager’s absence and help maximise profit from donated goods while delivering great customer service.

Working 7.5 hours per week with flexible days off, you’ll benefit from a generous leave entitlement, contributory pension, development budget and wellbeing initiatives.

Qualifications

• Experience in fast-paced retail or hospitality environment.
• Ability to lead volunteers and manage a team in the manager’s absence.

Responsibilities

• Lead the volunteer team to ensure smooth shop operations.
• Maximise profit by pricing, sorting, and using multiple revenue streams.
• Deliver excellent customer service to boost sales.

Job description

Job Title: Retail Supervisor (permanent position)

Hours: 7.5 hours per week. To be worked over Monday to Sunday, with flexible days off

Location: This role will provide support to our Hexham charity shops

Benefits: £13.45 per hour, generous annual leave up to 7.2 weeks’ annual leave entitlement pro rata (including bank holidays), contributory pension scheme; personal development budget; access to wellbeing initiatives, occupational sick pay scheme.

Did you know good things come to those who shop second hand? Well even better things happen to those who sell second hand for an ambitious local hospice. Help us to put the brakes on fast fashion and come and join our ambitious team.

We are looking for someone who can support our existing retail operation in Hexham, this role will provide the candidate with an excellent opportunity to lead the team in the manager’s absence.

No two days will be the same, you will lead the volunteer team to ensure the effective operation of the Tynedale Hospice at Home shop to maximise profit from donated goods and household items. This is a perfect role for someone who has worked in a fast-paced retail or hospitality environment.

Help us raise vital funds to provide end of life nursing care, hospital transport and bereavement support across West Northumberland.

Duties include:

• Prepare stock through sorting, evaluating and pricing; then ensuring we sell in the most appropriate revenue stream i.e. shop floor, eBay or auction to maximise profit.
• Support Shop Managers with volunteer recruitment, training and retention to ensure optimum levels of support.
• Provide outstanding customer service to customers, creating a positive and welcoming environment in order to maximise sales opportunities.

Please note this post is subject to a basic DBS check.

Closing date: 9am on Monday 21st September