Retail Supervisor - Growth, Training & Benefits

Screwfix Direct; Norwich; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

28 days annual leave

Pension scheme

Life cover

Discounts on Screwfix & B&Q

Healthcare discount

Share save schemes

Training & development

Résumé du poste

Screwfix Direct is seeking a Retail Supervisor to lead in-store teams and deliver exceptional customer service across our wide range of products. You’ll oversee daily operations, support stock management, and help maintain high store standards.

Join our team to benefit from excellent training, varied shifts, and a strong emphasis on work-life balance, with a salary that reflects your leadership role and contribution to customer satisfaction.

Qualifications

• Strong customer service orientation.
• Ability to lead a small team in a busy retail environment.
• Comfort with fast-paced setting and changing tasks.

Responsabilités

• Lead in-store operations and guide customers to products.
• Maintain store standards including cash handling and stock management.
• Work with team to deliver excellent service and hit sales goals.
• Provide outstanding customer service and translate it into sales.
• Be curious, proactive, and continuously improve processes.
• Contribute to a passionate, friendly, and reliable store culture.
• Support training and development through example and coaching.

Connaissances

Customer service

Leadership

Team management

Description du poste

Screwfix Direct is seeking a Retail Supervisor to lead in-store teams and deliver exceptional customer service across our wide range of products. You’ll oversee daily operations, support stock management, and help maintain high store standards.

Join our team to benefit from excellent training, varied shifts, and a strong emphasis on work-life balance, with a salary that reflects your leadership role and contribution to customer satisfaction.