Retail Supervisor (Flexible Hours) — Lead & Inspire Store

Oliver Bonas Limited; York and North Yorkshire; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

24 hour employee assistance programme

Flexible holiday – 30 days

Annual profit related bonus

Private medical / health plan

Pension scheme

Refer a Friend incentive

Enhanced parental leave

EDI & inclusion network

Mental Health support

Learning and development platforms

In-store refreshments

Descripción de la vacante

Oliver Bonas is seeking a positive and ambitious Supervisor to join Team OB. You will work with the store management team to drive sales through exceptional customer service and strong operational standards.

In the absence of the Store Manager, you will lead the team and ensure the store runs smoothly with a sense of fun and OB enthusiasm. The role offers flexibility with a fixed number of hours per week across varied shifts, and conversations about flexible working are welcome.

Formación

• Experience in retail at supervisor or key holder level.
• Positivity, vibrancy and readiness to take on anything.
• Kind, helpful and considerate towards customers and team members.
• Exceptional organisation skills and a natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and willingness to learn more.

Responsabilidades

• Contribute to store sales growth through commercial analysis and KPIs.
• Ensure team awareness of sales targets and performance.
• Deliver exceptional customer experiences and model high standards.
• Lead daily briefings on targets and focuses in manager's absence.
• Support the team in the manager's absence.
• Follow cash handling guidelines for till transactions and reconciliations.
• Review replenishment needs to keep top sellers available and store merchandised.
• Follow all health, safety and security guidelines.

Conocimientos

Retail supervisor experience

Customer service excellence

Organisational skills

Commercial awareness

Ambition and initiative

Descripción del empleo

Oliver Bonas is seeking a positive and ambitious Supervisor to join Team OB. You will work with the store management team to drive sales through exceptional customer service and strong operational standards.

In the absence of the Store Manager, you will lead the team and ensure the store runs smoothly with a sense of fun and OB enthusiasm. The role offers flexibility with a fixed number of hours per week across varied shifts, and conversations about flexible working are welcome.