Retail Supervisor (16 hrs) — Brand Ambassador & Perks

Monsoon; Livingston; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Bonus scheme

Uniform allowance

Staff discount

Birthday day off

Job summary

Monsoon is seeking an experienced Supervisor for our Livingston Designer Outlet store on a 12-week fixed term contract. The role is 16 hours per week, focused on delivering an exceptional customer experience and leading the team to achieve high standards.

You will act as a brand ambassador, drive sales, and support management in merchandising and store operations, with a flexible approach and commitment to inclusivity.

Qualifications

• Experience in a supervisor or key holding role.
• Strong service orientation with proven customer care delivery.
• Clear communication and decision-making abilities.

Responsibilities

• Be a true brand ambassador and model Monsoon values.
• Drive store performance and exceptional customer experience.
• Motivate and lead the team to achieve KPIs and high standards.
• Support management in maximising commercial opportunities and visual merchandising.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Monsoon is seeking an experienced Supervisor for our Livingston Designer Outlet store on a 12-week fixed term contract. The role is 16 hours per week, focused on delivering an exceptional customer experience and leading the team to achieve high standards.

You will act as a brand ambassador, drive sales, and support management in merchandising and store operations, with a flexible approach and commitment to inclusivity.